Covid-19 Debt Relief Assistance

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June 5, 2021
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February 1, 2022

Covid-19 Debt Relief Assistance




4 October 2021


The Housing Authority (‘Authority’) had introduced in April 2020 COVID-19 Debt Relief Assistance (‘assistance’), a Fijian Government initiative in coordination with the Authority to assist Fijian families under section 66 of the Consumer Credit Act 1999. This assistance is for customers that are facing financial hardship brought by the impact of COVID-19 pandemic on the financial status of customers and thus are facing difficulty in servicing their mortgage repayments. These COVID-19 hardships include:

  • Customers that have become unemployed; or,
  • Customers who are on reduced working hours; or
  • Those that are on leave without pay.

The assistance is four-fold:

  • Three months’ holiday on repayment of loan;
  • Extension of the term of the loan without any fees;
  • Repayment of interest only; and
  • A three-month holiday on the repayment of the loan with extension to the term of the loan.

As at 31 August 2021, the Authority had deferred repayment in mortgages of 639 customers with a total loan value of $29.27 million.


The Authority has further extended this assistance up to 31 December 2021 noting ongoing effect of the pandemic on case by case basis. Customers of the Authority that are facing hardship in their mortgage repayments are to complete the application form for the assistance with the required documentation at this link


  • These include: Letter from employer on the employment status and that affected as a result of COVID-19;
  • Statutory declaration (where ever needed); and
  • Recent pay slip (bank statement if self-employed).

The deferment in debt ensures that the account of customers does not fall into arrears at any time and allows to defer repayments after three months until the financial hardship eases. On a case by case basis, further extension in deferment may be considered.


For any further clarifications, please do not hesitate to contact the Authority via email address